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Payments via LiqPay

Payments via LiqPay

In this article, you'll learn how to connect LiqPay to Uspacy, create payments directly from CRM records or Smart Objects, generate payment links, and track incoming payments within your Workspace.

Integrating Uspacy with LiqPay allows you to manage payments within a single workspace. Managers can prepare payments directly from a CRM record or Smart Object, generate a payment link, and send it to clients using their preferred communication channel.

Once a client completes a payment, the payment information is automatically synchronized with Uspacy. Your team can instantly view the current payment status, amount, payment method, payment date, and related records without having to log in to the LiqPay dashboard.

To start processing payments, install the application, obtain your LiqPay public and private API keys, and complete the basic configuration in Uspacy.

Let's go through the process step by step. ⬇️

Connection

Preparation steps

First, install the LiqPay payments app in your Workspace. To do this, open the Marketplace, find the application, and click Get.

🌟 Note: Only users on commercial subscription plans can install apps. This feature is not available on the Free plan.

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After installation, the app card will display an installed badge. Click Configure to begin connecting LiqPay.

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LiqPay settings

To integrate LiqPay with Uspacy, you'll need two API keys:

  • public_key — your company's unique public identifier in LiqPay.
  • private_key — your private API key used to authenticate and authorize API requests.
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You can obtain these keys from your LiqPay account. Open Settings → API, then copy both the public key and private key.

Your private key is confidential. Never share it with third parties and use it only in the settings of trusted integrations.

After copying the keys, return to the app settings in Uspacy.

🔍 For more information about these keys and their purpose, refer to the official LiqPay documentation.

Uspacy settings

In the public_key field, paste your LiqPay public key, and in the private_key field, paste your private key from your LiqPay account.

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Next, in the Select entities with access to payment field, select which entities will allow users to create payments through LiqPay.

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💡 You can select any CRM entities or Smart Objects that have product functionality available or enabled. You may select one or multiple entities—for example, deals and a specific Smart Object.

Then, specify the Payment link expiration period—the number of days the client will have to open the payment link and complete the payment. If the payment is not completed before the link expires, the payment status will automatically change to Canceled.

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To apply the settings and complete the connection, click Save.

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Once the configuration is complete, the integration will be enabled, and LiqPay payments will be available for the selected entities.

Working with payments

Once the integration is connected, go to CRM & sales → Payments. The Payments section may be available in your Workspace even if no payment app is installed. However, to create payments through LiqPay, you must first install and configure the LiqPay integration.

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The Payments section contains all payment records, regardless of the payment provider used. The Payment method column indicates which payments were created via LiqPay.

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To find specific payment records, use the search bar, apply quick filters, or create custom filters.

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Payments can be viewed in two layouts:

  • List – displays payment records in a table format.
  • Kanban – groups payments visually by their current status.
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On the Kanban view, payments are organized into the following statuses:

  • Draft – The payment has been saved in Uspacy, but a payment link has not yet been created.
  • Awaiting payment – A payment link has been generated, and the system is waiting for the client to complete the payment.
  • Paid – The client has successfully completed the payment.
  • Canceled – The payment link has expired without a successful payment.
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💡 Note: Payments move between statuses automatically based on their current state. For example, once a payment link is generated, the payment changes to Awaiting payment. After a successful transaction, it changes to Paid. If the payment link expires before payment is received, the status changes to Canceled.

Payment statuses cannot be changed manually. Likewise, you cannot create custom statuses in the Payments section, as these statuses are tied to the payment integration workflow and are updated automatically by the system.

Payments can be created from the record of any entity that was granted payment access in the app settings. For example, if you enabled deals, open the desired deal record.

First, enter the deal amount. Once you do, the Accept payment button appears next to the amount. Open the list of payment providers and select LiqPay.

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However, the deal amount alone is not enough to create a payment. Payments in Uspacy are generated based on products, so the record must contain at least one product.

💡 If no products have been added, Uspacy will notify you that the payment preparation failed.

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Go to the Products tab and select one of the following options:

  • Add an existing product from the catalog.
  • Select multiple products from the catalog.
  • Create a local product without adding it to the shared catalog.
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Specify the product price, quantity, discount, tax, and any other required details. The total payment amount will be calculated automatically based on the selected products.

Then click Accept payment again and select LiqPay.

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The page for creating a payment will open.

💡 For LiqPay payments, you must provide either the client's email address or phone number. Only one of these fields is required, although you may enter both if needed.

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At this point, you have two options.

🟣Save payment. If you'd like to prepare or review the payment before sending it to the client, click Save payment. Uspacy creates a separate payment record with the Draft status.

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At this stage, no payment link is generated, so the client cannot make a payment yet. After reviewing the payment details, open the payment record and click Create payment link.

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LiqPay generates a unique payment link, which appears in the corresponding field of the payment record. The action is also logged in the record's activity history.

At the same time, the payment automatically moves from Draft to Awaiting payment.

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Copy the payment link and send it to your client via email, chat, messenger, or any other preferred communication channel.

At the same time, if all the payment details have already been verified and you're ready to send the payment request to the client immediately, you can streamline the process by generating the payment link as part of the save action. This is exactly what the second option is designed for.

🟣 Save and create payment link. Uspacy saves the payment, requests a payment link from LiqPay, and immediately changes the payment status to Awaiting payment.

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When the client opens the link and completes the payment successfully, LiqPay sends the payment result back to Uspacy.

The payment status automatically changes to Paid. The payment record displays the payment date, and the activity history includes a corresponding system event.

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If the payment link expires before the client completes the payment, the payment status changes to Canceled.

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☝🏻 Important: You can delete a payment only while it is in the Draft status and before a payment link has been generated. Once a payment link has been created, the payment moves to Awaiting payment, and deletion is no longer available. Payments with the Paid or Canceled status also cannot be deleted because they represent completed payment outcomes.

Each payment record includes the following tabs:

  • Note
  • Email
  • Files

These tabs help you keep all payment-related information and communication in one place.

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Use the Note tab to add internal comments, clarifications, or agreements related to the payment.

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Use the Files tab to attach invoices, receipts, payment confirmations, or any other payment-related documents.

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The Email tab lets you compose and send emails directly from the payment record. For example, you can notify the client that the payment has been received or inform them about the next steps in the order process.

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💡 Emails sent from this tab are not linked directly to the payment record. Instead, they appear in the activity history of the record where the recipient's email address is stored.

The Uspacy and LiqPay integration enables you to create payments directly from CRM records and Smart Objects, generate secure payment links, and track payment results without switching between different systems.

All essential payment information remains available within your Workspace, including the payment amount, payment method, related records, payment link, payment date, and current status. The system automatically updates each payment when funds are received or when the payment link expires.

Use LiqPay payments to send payment links to clients faster, reduce manual payment verification, and keep your complete payment history centralized in Uspacy.

If you have additional questions or you need to contact the support, send a request to this email [email protected]

Created: July 24, 2026 / Updated: July 26, 2026