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The Uspacy Support Team is a group of dedicated specialists who help users quickly understand the platform’s capabilities and use it effectively in their daily work.

 The team creates knowledge base articles, records training videos, and answers user questions via live chat support. Our materials explain system features in clear, simple language and include practical examples of how to use Uspacy’s tools. 

The team’s mission is to help every user quickly find answers, master new platform capabilities, and organize their company’s workflows more efficiently. Uspacy combines communication, collaboration, and CRM tools in one digital workspace, and the support team makes this solution clear and accessible to everyone.

Uspacy Support Team

Task creation without extra steps: full form, quick creation, and editor tools.

Here we will talk about additional editor options that can be used to describe a task in creating mode or while making changes

Creating tasks

Here you will find information about how to work with tasks in a list, on a board, as well as how to create new tasks and assign them to persons responsible, set deadlines or priority, and so on.

Tasks

Additional features of the text editor in Tasks

In this article, we will tell you how to add new tasks using the quick creation form both in the list and on the Kanban board

Quick form of task creation

In this article, we will tell you how to add a new task using the full form, as well as which fields are available for filling out

Full form of task creation

Daily interaction with tasks in lists and boards: tracking deadlines and statuses, subtasks and checklists, comments, filters, and mass actions.

We'll tell you what filters are, how to work with them and the search bar, about the types of filters and the conditions for their operation

Work with tasks

Filters and search in tasks

In this article, we explain how to quickly find the tasks you need using advanced filters: setting conditions, grouping them, and managing AND / OR logic

Advanced filters in Tasks

In this article, we’ll explain how to work with checklists in tasks — specifically, how to create a checklist, mark items as complete, delete individual items, or remove the entire checklist

Checklists in tasks

Here we will talk about the peculiarities of work with subtasks in Uspacy: how to create them and how they are related to the main task

How to work with subtasks?

In this article, we will tell you what a list of tasks is, what actions you can take with tasks here, and how to search for them

Work with tasks in the list

In this article, we will explain how to create activities directly in the task card you are working on

Activities for tasks

In this article, we will tell you what the task deadline board is, as well as the possibilities and features of its work

Deadlines board in tasks

We will tell you what the task board is and how to configure it, what actions you can take with tasks here and how filters and search work

Work with tasks on the Kanban board

In this article we will talk about mass actions in tasks, as well as their features

Mass actions in the task list. Completion, editing, deletion.

In this article, we will explain how to export all the necessary data from tasks created in your Space to a separate file.

Tasks export

We'll explain how to work with the Comments tab in a task card and provide more details on additional features for interacting with comments

Comments in Tasks

Here we will discuss how to track all changes and updates made to tasks, as well as all interactions with them

History of changes in tasks

In this article, we will tell you how to work with tasks hierarchy, what are the features of creating tasks, their display and filtering

Hierarchy view in tasks

Here we will tell you how to view the full information about the task, as well as make the necessary changes to it and save them

Viewing and editing tasks

In this article, we will tell you how task statuses work at Uspacy, what affects them, and how to change them

Task statuses

Personalization and control — fields and cards, time tracking, delegation, and reviewing results after completion.

Here we will tell how to configure recurrence and recurring tasks, as well as how to work with templates of such tasks

Task settings

Recurring tasks

In this article, we will tell you what task templates are, what types exist at Uspacy, how they differ, as well as how to use them

Task templates

This article explains how to create a custom field and make it visible in the task card

Custom fields in tasks

We’ll explain how you can customize the sections and fields on the right side of the task card to suit your preferences and workflow needs

Custom task card settings

In this article, we will tell you how the task delegation option works at Uspacy, how to activate and use it

Delegation of tasks

Here we will tell you how to activate the post-completion control option for the task, and how the task creator can accept the result

Control of tasks after their completion

Here we will tell you how to use this option to control and monitor the time used on various types of work in the company