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The Uspacy Support Team is a group of dedicated specialists who help users quickly understand the platform’s capabilities and use it effectively in their daily work.

 The team creates knowledge base articles, records training videos, and answers user questions via live chat support. Our materials explain system features in clear, simple language and include practical examples of how to use Uspacy’s tools. 

The team’s mission is to help every user quickly find answers, master new platform capabilities, and organize their company’s workflows more efficiently. Uspacy combines communication, collaboration, and CRM tools in one digital workspace, and the support team makes this solution clear and accessible to everyone.

Uspacy Support Team

How notifications work and how to customize them in your Space and at the browser level.

We will tell you what settings you need to configure in the browser and on your personal computer in order to see all Space notifications

Notifications

Profile settings, security, notifications, and personal preferences — everything you need for a smooth and convenient experience managing your account in the Workspace.

Uspacy user profile 

Features of configuring notifications through the browser

Here we will explain all the categories of notifications available in Uspacy, how to configure them, and some features of these settings

Notification settings in Space

profile-user.svg

Here, we will explain how to create your custom fields and how to add them to the profile for users to fill out

Custom fields in profiles

Here you will find detailed instructions that will help you correctly activate and configure the additional protection - OTP.

Enable two-factor authentication to enter the Uspacy space

Here you'll find out how to disable the two-factor authentication, and when you can only temporarily suspend its effect when logging in

How to disable the two-factor authentication at Uspacy

Here we will tell you which system parameters the user will be able to personalize and how the Space settings affect those in the profile

Personal user settings in Space

Here we have described what a user profile is at Uspacy, how to go to it, the display forms it has, and their features

Uspacy user profile. General information

Here you will find recommendations on how to enter data in the user profile and who has access to edit the profile sections

Filling out and editing data in the Profile sections

Here we will tell you which security elements can help to additionally protect the user profile

Profile security settings

In this article, we will tell how the users can change their Space password themselves, or how the administrator can do it if necessary