Success stories of Uspacy implementation in the companies of our clients: Ukrainian board of free ads for your business — Flagma
Flagma.ua — free ads for your business
Flagma and Uspacy: How task management became the key to efficiency.
Flagma is not just an advertisement catalog but a whole ecosystem for businesses and consumers. Every day, thousands of users find partners, clients, products, and solutions for their business on the platform. This is due to hard teamwork that ensures the stability and convenience of the service.
To work harmoniously and efficiently, the Flagma team chose Uspacy as a solution for managing internal processes. They focused on the "Tasks" module — a tool that literally became the "heart" of the company's daily processes.
How it all started: Flagma's challenges
Before implementing Uspacy, the Flagma team faced typical problems for dynamic companies:
- Tasks were getting lost due to chaos in communications.
- The lack of a centralized tool made it difficult to monitor progress.
- Controlling employees took up a significant portion of managers' time.
"We realized that without a clear task management tool, our team would just drown in the details that distract from the main focus — business development."
Flagma manager
Companies at Uspacy for working with sellers on Flagma
Uspacy: a new perspective on work organization
The first step toward change is adopting a new tool. The Flagma team integrated Uspacy into their work, starting with the basics: task organization. They realized that this module is not only for planning but also for managing processes:
- Transparent management: tasks no longer get lost, as each task has a person responsible, a deadline, and a priority.
- Real control: managers can see with one click which tasks have been completed and which ones are still in progress.
- Checklists for detailed tasks: No more risk of forgetting something important.
"Uspacy showed us that control doesn’t have to be complicated or stressful. Now our team works in an organized way, and managers focus on strategic goals."
Flagma manager
Uspacy Tasks for project management
Discipline as the foundation of success
One of the main advantages of Uspacy was the ability to implement executive discipline. Thanks to the structured approach to tasks, each member of the Flagma team knows exactly what they are responsible for and adheres to deadlines.
"Our team is our strength. Before we had to spend time on motivation or reminders, but now the system itself reminds employees about deadlines."
Flagma manager
Kanban board helps conveniently manage statuses and evaluate current tasks.
The results speak for themselves
Since the implementation of Uspacy, the Flagma team has achieved significant results:
- Time spent on discussing tasks was reduced by 30%.
- Productivity increased by 20% due to clear task distribution.
- Tasks errors decreased by almost half.
"Uspacy has changed our perception of task management. Thanks to this tool, we focus on what really matters and easily organize our work."
Head of the Flagma department
Contacts at Uspacy for working with Flagma's client base
What's next?
For Flagma, collaboration with Uspacy is not just a solution to current problems but a strategic step toward long-term success. The team plans to further integrate other platform features to become even more efficient.
CRM Analytics implementation. Flagma plans to use analytical tools for in-depth analysis of user behavior on the website. Specifically, the number of published ads, demand for paid services, and the dynamics of new user registrations will be evaluated. In addition, they plan to track the activity of both regular and new sellers, analyze the effectiveness of marketing campaigns, and implement audience segmentation. This approach will help better understand user needs, respond more quickly to changing market trends, and make data-driven decisions.
Widget on the website. Currently, user support on Flagma is available via email, which sometimes complicates the prompt resolution of issues. The team plans to integrate the Uspacy chat widget on the website to simplify and speed up communication with platform users. This feature will allow real-time communication and provide faster feedback, positively impacting the overall service quality.
Use of open API. Another significant advantage is the availability of Uspacy’s open API, which allows Flagma’s development team to integrate and automate a wide range of processes. For example, they can automatically synchronize seller data on the platform, update order statuses, send notifications, or update information in real-time for report generation. This flexibility enables rapid innovation and continuous service quality improvement for users.
Thus, Flagma moves toward innovation, using Uspacy’s tools to increase efficiency, enhance user experience, and strengthen competitive advantages in the market.
