COMMUNICATION
HUB
Communication within the team and with the outside world through modern digital communication channels
Communicate with colleagues in the chat, ask questions, get instant answers and leave reactions.
Upload one or multiple files. Send and view media files.
Use a modern, understandable format of communication.
Communicate one-on-one, create group chats or message to the entire team.
Use a classic and clear tool for voice communication with your clients thanks to integration with telephony systems.
Get to know each client and the entire interaction history before you even start a conversation.
Record and listen to conversations, monitor the quality of interaction with clients.
The incoming call card allows you to instantly get key information about the client and their deals.
Connect any available channel to your Uspacy — Whatsapp, Viber, Telegram, Facebook, Instagram, etc. to stay in touch with clients.
Messages from all channels will be displayed in a single window of online chat, and clients will get answers in the channel they contacted you.
All messages from social networks and messengers will go directly into your CRM. In case this is your first contact with the client, the lead will be created automatically.
If you have a website, the client expects to quickly contact you via online chat.
You will receive requests instantly, and the client will receive an answer in the same window.
All messages from the chat will be redirected to your CRM. In case this is your first contact with the client, the lead will be created automatically.
The time-tested channel of communication with people is widely used in business. That's why you can bind your corporate mailboxes to Uspacy to prevent your company from losing emails.
We provide not just an email client, but a complete email integration with your CRM. It means that all emails will be displayed in the card of a specific deal.
Access permissions for mailboxes will allow only the intended recipients to securely view the emails.
Flexible customization of notification channels (browser, mobile, or desktop application) and event types (creation, modification, deletion, tagging, etc.) for each Uspacy module allows you to work in the most comfortable environment possible.
To focus on your work or stay updated on every company activity is entirely up to you.
Communication hub in Uspacy — all communication channels in one Workspace
The Communication hub brings together internal chats, telephony, digital channels, live chat, email, and notifications. The team can communicate with colleagues and clients in the same place where they work every day.
Messages, calls, and emails do not get lost across different services: everything important stays in Uspacy, and communications can be linked to leads, deals, contacts, or companies.
That’s why Uspacy is more than just a communication tool. CRM, tasks, activities, and AI capabilities help capture agreements, create next steps, and turn every interaction into a concrete outcome.
As a result, important details are not lost, inquiries are handled faster, and client work stays within a single environment—from the first message through follow-up actions.
Uspacy is growing and developing at an incredible speed
Learn about product development plans
