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Uspacy Universe

News and events from Uspacy, ideas and practical tips on productivity, teamwork, and modern business tools.

7-minute read

Free presales: when sales preparation starts eating into your profit

The client hasn’t bought anything yet, but your team has already held three meetings, prepared a proposal, and revised it twice.

September 28, 2026

8-minute read
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CRM integrations with other services: why it is important for businesses to have a system that adapts to their needs

September 23, 2026

7-minute read
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The cost of exceptions in business: what happens when every client has their own rules

September 17, 2026

7-minute read
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How to follow up with clients without being pushy

September 11, 2026

7-minute read
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What should happen in the first 15 minutes after a business receives a new lead

September 9, 2026

7-minute read
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Automation that annoys customers: what businesses should never hand over to robots

September 7, 2026

7-minute read
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How much money does a business lose while a manager waits for approval? How to identify internal process delays

September 4, 2026

7-minute read
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What if you lost your biggest customer? How to identify customer concentration risks with a CRM

September 2, 2026

7-minute read
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Online store and CRM: how integration simplifies order management

August 31, 2026

7-minute read
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CRM access permissions: how to set up roles and protect your customer database

August 28, 2026

8-minute read
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Lead scoring in a CRM: how to identify the most promising customers and set the right priorities

August 26, 2026

8-minute read
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Analysis of won and lost deals in a CRM: how to understand why a business gains or loses customers

August 24, 2026

8-minute read
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Modern CRM in 2026: 7 essential requirements for businesses

August 14, 2026

8-minute read
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A voice assistant in CRM isn’t just a novelty: what sales challenges it helps solve

August 12, 2026

8-minute read
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Custom CRM entities: why they are becoming essential for modern businesses and how they are implemented in Uspacy

August 10, 2026

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