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7-minute read
Meeting notes: how to capture meeting decisions in Uspacy and turn them into tasks instantly
A meeting can go well, but the real challenges usually appear after it ends.
May 29, 2026
7-minute read
SLA (Service Level Agreement) in customer service: How to control first response time and ticket resolution using statuses
Customer communication is no longer limited to one channel.
May 27, 2026
7-minute read

GDPR for responsible businesses: how to collect and store customer data legally
May 25, 2026
8-minute read

Customer Success Management (CSM): How it differs from sales and how to manage the process in a CRM
May 20, 2026
7-minute read

Performance Review: How to use task history for objective employee evaluation
May 18, 2026
7-minute read

Billing and subscriptions: How to manage B2B clients with recurring (monthly) payments
May 15, 2026
6-minute read

How to automate vacation and sick leave approvals through tasks in Uspacy
May 13, 2026
8-minute read

Time tracking in Uspacy: How to calculate pay for hourly specialists without third-party services
May 11, 2026
7-minute read

P&L (Profit and Loss) and CRM: How to link closed deals to a company’s real costs
May 8, 2026
7-minute read

CAC calculation (Customer Acquisition Cost) using a CRM: How to determine the true cost of a customer
May 6, 2026
7-minute read

From chaos to control: How CRM saves event managers from disorder during event planning
May 4, 2026
8-minute read

Migration without loss: A technical algorithm for moving from russian CRMs while preserving relationships and history
May 1, 2026
