Educational institutions
Uspacy helps to systematize the data of students and teachers and provides convenient interaction between them at all stages of education.
The implementation of a CRM system and tools for organizing daily processes are most often associated with serious companies that offer serious services. However, this is not true and is nothing more than a prejudice.
Schools, nursery schools, online courses and sports sections also need to use modern tools in their work. Every day they face a wide variety of challenges: competition on the market, interaction with a large number of students and their parents. It is necessary to correctly distribute the workload on teachers, monitor the work of sales managers and put the documents in order. The tools of the single digital space of Uspacy can cope with all these tasks.
Organized contact database
An important component of interaction with students of educational institutions is an organized database that stores data about teachers, students and their parents. Thanks to the ability of the system to allocate roles, for convenience, you can group the contact base by departments: separately for students, separately for parents, separately for teachers and job candidates. A single contact database helps to keep the data of all participants of the educational process at hand, recording important details or wishes simply in the client's card. Thanks to the tools of the CRM system, you can also divide groups of students according to various criteria and track their progress. View payment history, monitor the learning process, and analyze why not all prospective clients become students.
Effective communication
Effective communication is a key aspect in the work of an educational institution. Especially nowadays, when the interaction is online in most cases, educational institutions must create conditions for distance learning to enable their students to attend their classes from anywhere in the world. A single digital online space ensures uninterrupted communication between all participants of the educational process - students and their parents, teachers and the institution administration. Internal system users can quickly exchange information, discuss homework, send files and photos using personal and group chats, as well as the newsfeed. Telephony and SMS messages will help to keep students and their parents informed of important updates of your school, to notify about changes in the educational process or class schedule.
Sales funnel
Educational institutions that provide paid services can use the sales funnel to monitor interaction with managers and analyze at which stages prospective clients are "lost". The funnel records everyone who has expressed interest in learning and helps track their progress in decision-making. With the help of a funnel, you can attract new clients and retain current ones by constantly offering them interesting offers based on their previous purchases. You can segment clients as hot and cold leads, as well as plan further strategies based on the statistics of the previous ones.
Team management
It is impossible to achieve excellent student performance results and increase sales of educational products without the coordinated work of the entire team. The online service helps to find the right colleagues and view their personal information, qualifications and contact details. The ability to assign tasks to employees allows not only to rationally use their time and resources, but also allows you to monitor their productivity. The system also helps monitor the work of each employee and distribute tasks if the workload is not rationally distributed.
Document management and financial control
Accounting, invoicing, distribution of income, calculation of wages, as well as control over the appropriateness of the use of budget funds — all these operations are an integral part of the daily work of an educational institution. The tools of a single online space, together with third-party services that can be integrated thanks to open API, help to effectively manage financial resources, control regular payments and monthly expenses. In addition, it allows you to collect and store all documentation, orders, invoices and contracts with clients, employees and suppliers in one place. This helps to quickly get access to the necessary information or to limit it to a certain circle of employees.
Analytics
Another important aspect in the work of an educational institution is the collection and processing of various data. It helps to successfully manage the institution and make strategic decisions. Thanks to the possibilities of integration, the system, together with third-party solutions, helps to analyze the effectiveness of advertising campaigns to understand which of them gave the best result. Track the popularity of info products and courses, calculate the profitability of each course and forecast income from new services. It makes it possible to analyze the work of teachers and identify the problems they face. It also helps to increase trust in the educational institution.