Medical institutions
Uspacy is a convenient and effective way of quality interaction between patients and clinic staff.
Medical centers and clinics, like any other institutions, need to be fully controlled and skillfully managed. However, it is extremely difficult to manage such an institution without modern tools.
It is more vital to organize the daily work processes for medical institutions than for any other industries. Sales are not in the first place here, and building long-term relationships is a secondary issue. Saving people's lives is the highest priority for every employee of every clinic. From administrators to doctors and heads of institutions.
Structure of specialists
Add employees to the system, fill out user profiles with brief and detailed information about each specialist. This will help the clinic administrator quickly find the right specialist, who will help in case a specific doctor is not feeling well. However, thanks to the structure of the employees, it is easy to replace this doctor and delegate the scheduled visit.
Communication in the team
Use chats and theme groups to involve colleagues in discussing urgent or controversial issues that require the expert opinion of several people. For example, a doctor, nurse and institution administration. You can also use chats to quickly exchange messages, photos, and send documents right from your mobile using the app when you're away from your computer.
Assigning tasks
The use of tasks helps to organize processes of a medical institution. For example, they can be used to schedule patient appointments. The administrator creates tasks for each doctor specifying the time and information about the patient who needs consultation. This approach provides a rational distribution of the workload on specialists, and helps to schedule the work of doctors. Doctors can assign tasks to each other and thus reassign patients in cases when they are not able to examine them themselves. This ensures the transfer of important information and provides help to all who need it.
Patient card
A single system stores all information about patients, medical history and prescriptions. No matter what happens, any of the medical workers of the institution can quickly find the necessary information and provide emergency care to the patient. Even in the absence of a doctor who usually examines this patient.
Control of the institution work
A clinic is a business that requires serious control. The CRM system allows to manage requests for the provision of medical services, monitor their implementation and track the speed of response. It helps the staff of the medical institution to organize the work process to ensure the timely implementation of the necessary procedures and manipulations. The system also allows to collect data on waiting times, the number of patients and their feedback. This makes it possible to evaluate the efficiency of the entire center, identify shortcomings in the work of the staff and take timely measures to improve the quality of services provided by the medical institution.
Arrangement of documents
Your patients can be sure that all the information they have provided to the clinic will be securely stored and will not fall into the hands of third parties. The client’s card can be viewed only by his/her doctor in case he/she expresses such a desire. You will also be able to organize absolutely all the files and documents of the clinic by setting access levels to them. One of the main advantages of digital services is easy arrangement of documents.
Analysis of advertising campaigns
Thanks to the CRM system and integration capabilities, you will be able to collect and record absolutely all incoming requests. Also monitor and analyze the behavior of prospective clients. With its help you will be able to create targeted offers for them and offer relevant services.